Capitec Bank Collection Agent Vacancies, apply for recent collection agent vacancies at Capitec Bank.
Capitec Bank: “
We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below“
1. To see what this job is about and complete a short assessment, please click here!
2. Once you have completed the above finalize your application by clicking apply below
Table of Contents
Purpose Statement
Capitec is seeking dynamic ambitious individuals with a passion for client services within a collections environment. As a Collections agent you will gain the opportunity to engage telephonically with existing Capitec clients; to assist, consult and negotiate repayments on their loan accounts. The main objective being to maximize client retention through rehabilitation of outstanding loan repayments and through excellent client service delivery but also educating our clients on the important of credit welfare.
Experience
Minimum:
1-2 years collections experience
Call centre experience
Ideal:
1-2 years experience on Predictive Dialler, Tallyman Collections system and Avaya Soft
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Knowledge
Minimum:
Call Centre processes and procedures
Customer Care and service protocol
Ideal:
1-2 years experience on Predictive Dialler, Tallyman Collections sytem and Avaya Sofrphone knowledge
Skills
- Communications Skills
Conditions of Employment
- Clear criminal and credit record
How to Apply for Capitec Bank position
Apply online on Capitec Recruitment page. There are more vacancies here on CareerPAge.co.za