Another Capitec Collection Agent Vacancy Open
Table of Contents
Introduction
If you have been searching for a job at Capitec Bank, now could be another chance to showcase your talent. They are looking for Call Centre Collection agent at their Bellville facilities.
The bank says “We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry.”
Purpose Statement
Capitec is seeking dynamic ambitious individuals with a passion for client services within a collections environment. As a Collections agent you will gain the opportunity to engage telephonically with existing Capitec clients; to assist, consult and negotiate repayments on their loan accounts. The main objective being to maximize client retention through rehabilitation of outstanding loan repayments and through excellent client service delivery but also educating our clients on the important of credit welfare.
Experience
1-2 years collections experience
Call centre experience
Ideal:
1-2 years experience on Predictive Dialler, Tallyman Collections system and Avaya Soft
Qualifications (Minimum)
Grade 12 National Certificate / Vocational
Knowledge
Call Centre processes and procedures
Customer Care and service protocol
Ideal:
1-2 years experience on Predictive Dialler, Tallyman Collections system and Avaya Sofrphone knowledge
Skills
Communications Skills
Conditions of Employment
Clear criminal and credit record
How to Apply for this Position?
To apply for this position go to the Capitec Bank career page by clicking here.
How to Apply for other Capitec Bank Vacancies?
Step 1: Go to https://careers.capitecbank.co.za/
Step 2: Just click on “Search” without typing anything.
Step 3: Advertised jobs will be displayed on your screed.
Step 4: Click on the Job you want to apply for.
Step 5: View the details of the position.
Step 6: Click on the orange “Apply” button.
Step 7: Login or Create an account
Follow the remaining steps as instructed and submit your application.
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