If you are passionate about working at the bank and you just have grade 12, start as a Service Admin. You may climb the career ladder when you are on the job.
Table of Contents
Purpose Statement
To resolve non-real time client enquiries with the aim on optimal client experience and client retention
Experience
Minimum:
- Minimum of 2 years client service experience
Ideal:
- 2 years’ experience in a Contact Centre environment
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
- Diploma in Finance or Risk and Compliance
Knowledge
Minimum:
Knowledge and understanding of:
- Financial industry
Ideal:
Knowledge and understanding of:
- Capitec Bank services, products, policies and procedures
- South African banking environment
- Social media
Skills
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Business writing skills
- Problem solving skills
- Interpersonal & Relationship management Skills
- Attention to Detail
Conditions of Employment
- Clear criminal and credit record
Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals
How To Submit Your Applications
To apply for Service Admin at Capitec Bank you have to go to their recruitment page by following the link below.
You may also apply for other Capitec Bank Vacancies here.
