Do you have matric? Have you been dreaming to work at a bank? Well, this could be your time because this bank is looking for matriculants like you.
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What Positions are Available for Matriculants?
You may apply for Help Desk agent or Claims Administrator with your matric certificate. One position requires no further training while the other requires additional qualifications.
Purpose Statement
To provide effective service to branches by responding to and answering operational queries.
Experience
Minimum:
- 1 – 2 years contact centre
Ideal:
- Experience in a banking environment
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
- n/a
Knowledge
Minimum:
- Call centre processes and procedures
- Customer care and service protocols
- Basic IT knowledge
Ideal:
- Capitec Bank systems
Skills
- Communications Skills
- Problem solving skills
- Telephonic / Call skills
- Attention to Detail
Conditions of Employment
- Clear criminal and credit record
- Willing to work regular shifts or weekends or rotational standbys
How to send applications to this bank?
You may apply online on their recruitment page here.
Get more Banking opportunities on this website.
