Capitec Hiring: Collection Agent

Capitec Hiring: Collection Agent

Capitec Hiring now, they are looking for Collection Agent. Full details below to check if you meet the requirements for the position.

Purpose Statement

Capitec is seeking dynamic ambitious individuals with a passion for client services within a collections environment. As a Collections agent you will gain the opportunity to engage telephonically with existing Capitec clients; to assist, consult and negotiate repayments on their loan accounts. The main objective being to maximize client retention through rehabilitation of outstanding loan repayments and through excellent client service delivery but also educating our clients on the important of credit welfare.

Experience

Minimum:

1-2 years collections experience

Call centre experience

Ideal:

1-2 years experience on Predictive Dialler, Tallyman Collections sytem and Avaya Soft

Qualifications (Minimum)

Grade 12 National Certificate / Vocational

Knowledge

Minimum:

Call Centre processes and procedures

Customer Care and service protocol

Ideal:

1-2 years experience on Predictive Dialler, Tallyman Collections sytem and Avaya Sofrphone knowledge

Skills

Communications Skills

Competencies

Working with People

Delivering Results and Meeting Customer Expectations

Adapting and Responding to Change

Coping with Pressures and Setbacks

Deciding and Initiating Action

Following Instructions and Procedures

Persuading and Influencing

Planning and Organising

Conditions of Employment

Clear criminal and credit record

How to apply for other Capitec Bank Collection Agent Position?

Capitec Bank Vacancies step-by-step application process. Capitec Hiring, this is how to apply.

Step 1: Go to https://careers.capitecbank.co.za/ here is direct link for this position.

Step 2: Just click on “Search” without typing anything.

Step 3: Advertised jobs will be displayed on your screed.

Step 4: Click on the Job you want to apply for.

Step 5: View the details of the position.

Step 6: Click on the orange “Apply” button.

Step 7: Login or Create an account

Follow the remaining steps as instructed and submit your application.

Question time

Can you work as a Capitec Bank Service Consultant? Let us know on the comment section why you think you qualify for this position.

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