Sassa has confirmed that the Post Office will not be issuing payments for some social grants from 11 May 2022. On a media release dated 12 May 2022, Sassa apologized to the beneficiaries on the inconveniences caused by the challenges beyond their control.
“The South African Social Security Agency (SASSA) regrets to confirm that as from 11 May 2022, the cash pay points at which social grant clients normally access their social grant funding, will not be serviced – as a result of challenges beyond SASSA’s control.”
The agency said that the challenge also extends to the Post Office, hence the Post Office has earlier said they will no longer pay out the R350 grants. They advised SRD beneficiaries not to go to the Post Office to access their Social Relief of Distress Grants.
“Clients of the COVID-19 Social Relief of Distress of R350 are advised not to go to the post office to access the funds which have not yet been collected.”
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Alternative Ways to Access Grants
Those receiving SRD grant via the Post Office are encouraged to use alternative ways to access their grants. “Recipients of the COVID-19 Social Relief of Distress Grant of R350 who had selected to receive their funds at SAPO branches are also requested to visit www.srd.sassa.gov.za and select an option to collect the grant from any of the below retail outlets.”
Uncollected SRD Grants
Sassa further said Clients who still have uncollected COVID-19 Social Relief of Distress Grant of R350 credit at SAPO/Postbank can collect at any of the following retail outlets: Checkers, Usave, Shoprite, Pick ‘n Pay and Boxer.
What you need to have with you
In order to access the funds at the above-mentioned retailers, “clients must have their Identity Document, Cellphone they registered when applying for the grant because the OTP number will be sent to this registered number.”
WATCH: Sassa Spokesperson on Sassa Updates, Source: Facebook/Sassa News
Update Details on SRD System
The agency encourages beneficiaries to update details on the SRD system to include banking details for pay outs. “All applicants for the COVID-19 Social Relief of Distress grant are encouraged to update their details on the system, to have the grant paid into their own personal bank account, as this is the safest way in which to receive the funds.”
Question time
Were you receiving your SRD grant at Post Office? What do you think about these changes?
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