Sassa has confirmed that the Post Office will not be issuing payments for some social grants from 11 May 2022. On a media release dated 12 May 2022, Sassa apologized to the beneficiaries on the inconveniences caused by the challenges beyond their control.
“The South African Social Security Agency (SASSA) regrets to confirm that as from 11 May 2022, the cash pay points at which social grant clients normally access their social grant funding, will not be serviced – as a result of challenges beyond SASSA’s control.”
The agency said that the challenge also extends to the Post Office, hence the Post Office has earlier said they will no longer pay out the R350 grants. They advised SRD beneficiaries not to go to the Post Office to access their Social Relief of Distress Grants.
“Clients of the COVID-19 Social Relief of Distress of R350 are advised not to go to the post office to access the funds which have not yet been collected.”
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Alternative Ways to Access Grants
Those receiving SRD grant via the Post Office are encouraged to use alternative ways to access their grants. “Recipients of the COVID-19 Social Relief of Distress Grant of R350 who had selected to receive their funds at SAPO branches are also requested to visit www.srd.sassa.gov.za and select an option to collect the grant from any of the below retail outlets.”
Uncollected SRD Grants
Sassa further said Clients who still have uncollected COVID-19 Social Relief of Distress Grant of R350 credit at SAPO/Postbank can collect at any of the following retail outlets: Checkers, Usave, Shoprite, Pick ‘n Pay and Boxer.
What you need to have with you
In order to access the funds at the above-mentioned retailers, “clients must have their Identity Document, Cellphone they registered when applying for the grant because the OTP number will be sent to this registered number.”
WATCH: Sassa Spokesperson on Sassa Updates, Source: Facebook/Sassa News
Update Details on SRD System
The agency encourages beneficiaries to update details on the SRD system to include banking details for pay outs. “All applicants for the COVID-19 Social Relief of Distress grant are encouraged to update their details on the system, to have the grant paid into their own personal bank account, as this is the safest way in which to receive the funds.”
Question time
Were you receiving your SRD grant at Post Office? What do you think about these changes?
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My 350 still pending what must I do I need that money
February and March was declined they say I get Uif and I don’t get. Reapplied again but still say pending please I’m going to sit on the street soon
If I already have a sassa card for child grant does this mean I will now receive the srd grant using that same card?
I normally get my srd grant how can i reapply
My daughter she did a play last year she only received the first two months for September and October oniy till today wat can she do about this
I’m study here in South Africa but I’m from Zimbabwe, can I application Sassa?
If you are a documented refugee, permanent citizen or asylum seeker, yes you can apply for the Sassa SRD Grant. Check the requiremets befire you apply.
Is there anyway to change the number that i originally registered with as my cellphone was stolen with the number I registered and currently have a new number. But when i want to on the srd site it tells me application active. I have no means to receive an OTP pin now. Also need to know my April month still shows pending and nothing is showing for May month. Can someone please advise what I need to do. As i went to post office to find out how to change my number and they said they cannot assist me and don’t know how to or where to change contact number.
Yes, you have to call the Sassa call centre to change your number.
Still pending 4rm April?
No work
Since I apply next year approved for March and April until March 2022 said uif registered but I’m not getting anything from labour. I lodged an appeal still nothing what must I do?
What if you don’t have a bank account how do you get your money
Good Day
I’ve have been registered, and submitted all my details onto web Sassa page when applying, and been said, prefer to your sapo branch, does it mean and what is the waiting period and has my application been submitted?
I have a apply since January and I was approved and Given dates to collect my money but no luck what must I do please help
Wot do I do if I dnt hv a banking acc
I haven’t received my sassa sins Aug 2021 I need the money. Please can you help me
I got only two months the other months I didn’t get,at post office they said I must wait for the dates now I do have the dates for the other months, what can I do?
Morning I was reaplying for my R350 on april am i still going to get that grand because I need that money I only get grand from my two children I cant by proper food for my kids. That R350 is still pending when will we know when is it aproved
I want to cos I apply for 5 people on my number so what can I do to help those people to get their money
I have appealed since last year and yet still no reply. I have also reapply and worried if I’ll ever be approved and be paid as from last year course i I have been not receiving any income except the children’s Grant.
I am unemployed and trying hard to survive.. I got turned down…
I have applied since last year August and been approved but when i went to Post office they said no money yet i then decided to change and get my money via my bank i updated my bank details but I’ve never received any thing till now.what must i do regarding this matter.
When is sassa going to make payment cause people have been waiting for so long . Cause you keep telling them about post office but you not making payment and you busy saying you updating the systems
No money now 2 year now werk
I have reapplied but wen I check moya it keeps saying pending. I did it in april
When can I collect my payment for about 6months….0733947160
A S De Winnaar
6308090022089
What does it means when sms says are Application is now Active
Salsas is playing with people’s suffering is it fair to the people whose i need to wait for the grant since April pending but it’s for the poor is it fair don’t think so.
They say collect uncollected funds at shoprite or pick and pay , but it says declined, is our uncollected funds still available to collect from 2020 and 2021
Good afternoon ma’am /sir I reapply and it’s saying my application is complete but I didn’t receive any of the amount yet still says pending can I wait until it’s approved since last month still not received
Does one has to subscribe every time
I can’t see My 350