Job Description

Provide efficient and effective administration support to ensure the smooth running of a functional area.

Manage costs / expenses within approved budget to achieve cost efficiencies.
Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members.
Resolve all customer queries efficiently, and within agreed timelines.
Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
Resolve all customer queries efficiently, and within agreed timelines.
Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
Monitoring of changes in laws, regulations, initiatives and relevant industry practices, drafting and implementation of appropriate interventions.
Comply with governance in terms of legislative and audit requirements.
Set up and maintain filing systems for the business unit to ensure efficient service is provided.
Maintenance of all administrative processes for the department’s operational activities.
Provide efficient and effective administration support to ensure accuracy in the functional area.
Provide timeous and accurate management information.
Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.
Manage own development to increase own competencies.

Job Details

Application Closing Date: 04/10/24

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

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